Explores aspects of accuracy (in the context of question answering) in reference services. Some factors that might influence accuracy include: education, attitude, reference setting, reference collection, the nature of requests, and the patron. (57 references) (Author/AEF)

The adoption of a multilateral international convention on the Universal Availability of Publications (UAP) is the best possible guarantee for the practical implementation of the decisions and recommendations of the UNESCO UAP conference to be held in 1981-82. This convention should declare the principle of UAP and should determine the basic…

Presents online search statistics, and reviews databases in the social sciences using the files found in DIALOG. Discusses the value of familiarity with fee-based databases for librarians and social science researchers. Concludes that database information plays a relevant role in research and expands the library resources, especially those without…

Reference librarians must determine the unique information needs of patrons and develop and market appropriate collections and services. The changing instructional paradigm in education provides an opportunity for encouraging information use and literacy for the educational community. Discussion includes information seeking and library use by…

Describes the addition of a collection management module to an advanced reference course in the arts and humanities, and reports the preliminary findings of a practicum that used the Research Libraries Group Conspectus as a basis for collection analysis in the humanities for a university library. (Author/CLB)

Examines current manifestations of museum-library partnerships in light of the post-object roles assumed independently by these institutions. Suggests that libraries assume a role traditionally associated with museums by incorporating objects into their collections. Two historical precedents and two models are presented. (Contains 65 references.)…

The Biglerville Community Library Project was a cooperative effort between the Upper Adams School District and the Adams County Public Library (Pennsylvania). Its goal was to create a library service program for the underserved residents of the Biglerville community. The objectives of the program were: (1) to continue to strengthen the on-going…

Initially undertaken as a review of the achievements of the National Library of Canada during its first 25 years of existence, this study submitted to the Canadian government by the National Librarian includes a set of 11 recommendations for the future development of National Library functions, resources, and services. A brief description of the…

Discusses intangible and tangible benefits of scheduling technical services staff to assist at the reference desk: improved library service resulting from technical-services staff expertise, greater flexibility for reference desk staffing, enhanced bibliographic records for titles in the reference collection resulting in improved retrieval, and a…

Presents the digital age challenge of tailoring information technologies to support activities of individual communities of users, while creating a globally distributed information infrastructure enabling systems and services to interoperate. Examines: "What is a digital collection?""What is a library?""What is a…

Social and economic issues affecting the vitality of public libraries in California are discussed. A 1993 study by the California State Library identified diminishing reference skills and reference collections, reduced funding which impacted staffing, increased demand, technology change, and language/culture issues as contributing factors to…

Provides a description and assessment of the merger of the government publications division and the maps division at the San Diego State University (California) library that was necessitated by budgetary constraints. The impact on patrons is discussed, including reference assistance, arrangement of materials, reference and circulation policies,…

Examines digital imaging and preservation (i.e., activities associated with maintaining library, archival, or museum materials for use, either in original physical form or in some other format); discusses problems and underlying causes associated with incorporating digital imaging as a preservation methodology; and lists questions to answer before…

Discusses ways in which academic and public librarians can provide help with multicultural and international topics in spite of unhelpful subject headings and weak collections, including an awareness of cultural bias; collection policies to support diversity; relearning the collections and access strategies; and restructuring reference searches.…

Uses OCLC (Online Computer Library Center) interlibrary loan (ILL) statistics to support a presentation of trends in library access, ownership and resource sharing. Statistical tables and a discussion of ILL activity specifically focus on ILL's increasing technological and economic requirements. Suggestions are made on how libraries may meet these…