This paper investigates the customer service and library staff benefits of using Vocera badges (www.vocera.com), a portable wireless technology (WiFi), to facilitate roving reference service. Use of portable voice communication devices allows help to be taken to the people and away from service desks. These communication technologies allow library…

Joint-use libraries have identified staff integration as a problem. Using focus groups, this project investigated the culture, professional ethics, and attitudes of staff in a public-tertiary joint-use library in Auckland, New Zealand. Findings show some difference in organizational cultures, but more variation at the lower level of roles and…

The Southeast Florida Library and Information Network (SEFLIN) has presented the Sun Seeker Leadership Institute biennially since 1997. SEFLIN, a multitype library consortium headquartered in Boca Raton, Florida, was one of the first groups to sponsor a library leadership institute held as a monthly series of events over the period of a year. One…

Cost analysis of an automated network system and a manual system of cataloging and book processing indicates a 20 percent savings using automation. Per unit costs based on the average monthly automation rate are used for comparison. Higher manual system costs are attributed to staff costs. (RAA)

This evaluation of the use of volunteers in the National Library Service for the Blind and Physically Handicapped (NLS) had five objectives: (1) to determine all categories of tasks currently performed by volunteers for network programs and to estimate the amount of time spent on each category by volunteers on a yearly basis; (2) to assess the…

The practice of using a social network to establish and enhance relationships based on some common ground--shared interests, related skills, or a common geographic location--is as old as human societies, but social networking has flourished due to the ease of connecting on the Web. This OCLC membership report explores this web of social…

Using networked information resources to communicate research results has great potential for academic libraries; this development will require collaboration among libraries, scholars, computing centers, and university presses. Library managers can help overcome collaboration barriers by developing appropriate organizational structures, selecting…

Evaluation of Tanzanian experiences in developing nationwide public library system under conditions of limited resources and unlimited user demands discusses six principles as basis for alternative strategy: liquidating irrelevant librarianship theories; establishing valid performance measures; adopting cost-effectiveness; giving primacy to…

Based on observations made at the National Library Service for the Blind and Physically Handicapped (NLS) on September 8, 9, and 10, 1982 and on documents supplied by NLS, this report compares standards published in the 1979 document entitled "Standards of Service for the Library of Congress Network of Libraries for the Blind and Physically…

Examines the current state of cooperative reference services through a review of the literature and interviews with librarians involved in cooperative services. Topics discussed include the need for cooperative reference services; structure, staffing, and funding; the use of communications technology; and factors to consider in planning…

Cost estimates provided by cataloging vendors during January 1981 are analyzed to identify the costs of catalog conversion options and alternatives to the card catalog for six Minnesota regional library systems. Following an executive summary of the study is a discussion of its background, scope, objectives, data gathering methodology, and…

Policies and guidelines designed to provide media program consistency and continuity in the Rosholt School District (Wisconsin) are presented together with a report on a study conducted to determine policies conducive to good media practice. Each of the ten policy statements follows a review of the literature especially pertinent to that area.…

Many futurists envision that the development of information technology will greatly impact the libraries of tomorrow. In response to this prediction, the Montgomery County (Maryland) Department of Public Libraries conducted a study of key trends and issues that the Montgomery County Public Libraries (MCPL) must consider if they are to remain a…

Discusses the interrelation of product content with associated services, or "blurring" (Davis and Meyer) and its relation to federal information and services. Highlights include the federal role in facilitating use of government-collected information; infrastructure and policy issues; and implications for university library reference services,…

The University of Illinois at Urbana-Champaign (UIUC) Library participated in the statewide conversion to a new integrated library system in the summer of 2002. Prior to the system's implementation, various local and statewide committees coordinated efforts to train their staffs so as to ensure a seamless transition. This case study analyzes, in…