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Blick, Bill – College Student Journal, 2020
While working at a fast paced reference desk at a busy community college, a librarian may encounter many challenging questions and situations. One such problem that may exist on a community college level is that of the very needy student, who not only has issues with information literacy, but with reading competency and computer literacy. The…
Descriptors: Library Services, Reference Services, Remedial Instruction, Community Colleges
Proctor, Christopher L.; Block, Courtney M.; Hughes, Melanie E. – Journal of Teaching and Learning with Technology, 2021
This reflection article explores how a library on a regional university campus adapted its services in response to the 2019 coronavirus disease (COVID-19) pandemic. It delves into some of the novel conclusions drawn by its librarians about how the library has and will continue to contribute to the teaching and learning efforts of the campus…
Descriptors: Academic Libraries, Library Services, COVID-19, Pandemics
Brown, Sarah; Alvey, Elizabeth; Danilova, Elena; Morgan, Helen; Thomas, Amberyn – New Review of Academic Librarianship, 2018
Research support services at The University of Queensland Library (UQ Library) have evolved in response to the global and national drivers, which have impacted on broader University strategy. UQ Library's success in responding to these drivers has involved leveraging the information within, and capacity of, the institutional repository, the core…
Descriptors: Foreign Countries, Academic Libraries, Library Services, Reference Services
Arroyo, Sonia Santana – Community & Junior College Libraries, 2015
There persists an intense debate on whether or not the traditional reference desk should be in academic libraries. Yet, despite many anti-desk studies, the place of the reference desk still remains. This paper aims to review the current significance of the reference desk for some libraries, as well as the importance of choosing the proper…
Descriptors: Foreign Countries, Medical Libraries, Reference Services, Library Services
Wallenius, Leila I. T. – Acquisitions Librarian, 2007
As academic libraries move toward the electronic frontier for their serial subscriptions, there are several issues to be considered. This paper intends to outline the advantages and disadvantages with respect to electronic and paper serials, address selection criteria, and describe our practice in coping with these issues at the Leddy Library of…
Descriptors: Academic Libraries, Foreign Countries, Library Services, Electronic Journals
Gold, Svea – American Libraries, 1988
Discusses the role of the librarian in child abuse prevention, including the identification of high risk situations, provision of appropriate literature and support group information, and acting as a role model. An annotated bibliography of books for children and young adults in families at risk is provided. (8 references) (CLB)
Descriptors: Child Abuse, Child Welfare, Intervention, Library Role
Philips, Sarah M. – Community & Junior College Libraries, 2004
At reference desks across the nation, statistics in traditional reference service have been declining in most categories while requests for individual instruction and training in electronic research are showing a dramatic increase. Library technology has created a change in the activity at reference and information desks along with a need for more…
Descriptors: Academic Libraries, Reference Services, Statistics, Individual Instruction

Goldberg, Martin – Reference Librarian, 1998
Reference librarians can offer much assistance for research on autobiographical accounts of the Holocaust, working in concert with faculty. This article reviews the state of Holocaust education in general, an academic reference department's role in student projects, and an overview of the wide variety of autobiographies that exist. (Author/AEF)
Descriptors: Autobiographies, History, Information Sources, Library Materials

Rettig, James – Reference Librarian, 1995
Presents a fictional scenario of library reference service for the first part of the 21st century. Examines 10 major social trends for the 1990s; critiques services in terms of these trends and notes the library's role and the need to incorporate them into reference services. (Author/AEF)
Descriptors: Evaluation Criteria, Futures (of Society), Library Development, Library Role

Summerhill, Karen Storin – Reference Librarian, 1994
Addresses the need for reference librarians to reassess their service priorities and service delivery methods to operate efficiently and compete effectively with commercial information services. Highlights include inappropriate use of librarians' time; inefficient service delivery methods; cost effectiveness; and a consultation model of service…
Descriptors: Competition, Cost Effectiveness, Delivery Systems, Evaluation Needs

Walter, Virginia A. – Reference Librarian, 1995
Examines three publications as guides for evaluating library reference services and the potential of one for the development of children's services. Highlights include public library planning, limitations, output measures for children's materials and information services, and the library role. (AEF)
Descriptors: Childrens Libraries, Evaluation Methods, Guides, Library Development

Jones, Ray; Seale, Colleen – RSR Reference Services Review, 1988
Discussion of issues concerned with providing library reference services to machine readable data files focuses on numeric databases. The team approach used at the University of Florida, which incorporates reference librarians, programers and data managers, database producers and vendors, and professional associations, is described. A bibliography…
Descriptors: Databases, Information Networks, Library Instruction, Library Role
Machovec, George S. – Online Libraries and Microcomputers, 1997
Discusses the role of the library in distance education and describes key elements of library services for distance education, including reference services; portfolio of nearby libraries or other resources; document delivery; databases; electronic journals; database of subject specialists; and electronic resources on the Web. (AEF)
Descriptors: Databases, Distance Education, Document Delivery, Electronic Journals

Hopkins, Richard L. – Reference Librarian, 1995
Librarians will have to become more adept in the future in developing ways to assist users in narrowing or focusing information searches. Examples are provided of attempts by library and information professionals to help users cope with the problem of information overload. (Author/AEF)
Descriptors: Futures (of Society), Information Seeking, Librarians, Library Development
Martin, Bill; Hazeri, Afsaneh; Sarrafzadeh, Maryam – Australian Library Journal, 2006
This paper looks at the complex web of interrelationships that is emerging as the library and information professions come to terms with the growing phenomenon of knowledge management. This is manifest at one level in the wider organisational and business context, and at another in the professional and employment spheres. Two of the authors are…
Descriptors: Knowledge Management, Library Services, Information Science Education, Library Research
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