The majority of Americans think local libraries serve the educational needs of their communities and families pretty well and library users often outpace others in learning activities. But many do not know about key education services libraries provide. This report provides statistics on library usage and presents key education services provided…

In the last two decades, fundamental changes in information distribution, in the general economy, and in the behaviors of faculty, students, and library staff have problematized the question of an academic library's value and how it can be measured. This article reviews those changes and, drawing on research linked to the Collegiate Learning…

Purpose: The purpose of this paper is to describe the findings from the qualitative strand of the National e-Book Observatory (2007-2009) project, relating to the promotion of e-textbooks in UK universities by the library, academics and publishers. A complementary paper on the ways in which students and academics locate e-books provided by their…

Activities and services that improve student engagement and retention in the higher education sector are important not only to individual students' success but also to university planning and funding. This paper reports on a study carried out to explore whether use of the library by new university students is associated with continued enrolment.…

Under the auspices of the International Reading Association, an evaluation was conducted of Rural Education and Development (READ) program of creating community libraries in Nepal. READ set out to address the high rates of illiteracy and poverty in Nepal through the development of these libraries. To examine READ's approach, a team of…

Describes the development of the French Minitel videotex system and reports results of a survey of Internet users regarding the use of Minitel. Telecommunications and government involvement are discussed; business, political, cultural, and sociological perspectives are considered; Minitel use in libraries is reviewed; and expansion in the United…

The use of 200 public libraries in New York City was analyzed according to their neighborhood characteristics. In addition to demographic, economic, and cultural factors traditionally considered, the social and spatial interactions within a neighborhood were related to public library use. Correlation and regression analyses were implemented for…

This article is an exploration of the relationship between Australian soldiers and wartime libraries in the First and Second World Wars. It examines the way soldiers, as readers, used a variety of libraries, including those of charitable organizations, the education libraries organized by military authorities, and the libraries formed in Prisoner…

This comprehensive evaluation report is based on site visits to 13 adult and 8 juvenile correctional centers and interviews with library staff, prison staff, and residents in 1982. An introduction presents a historical overview of library services to Illinois correctional institutions, a literature review, and a discussion of the methodology of…

A controlled user test of an experimental viewdata system, Channel 2000, was conducted by OCLC in Columbus, Ohio, to investigate technical, business, market, library, and social issues involved in electronic delivery of information using videotex technology. The three part report includes a review of various facets of new consumer electronic…

Discusses the role of the community college library and the extent to which colleges support effective library instruction programs. A study that examined the relationship between academic success and student use of library materials is described and recommendations for developing course integrated library instruction are presented. (23 notes with…

This report consists of a series of recommendations for the improvement of the services and facilities of the DePauw University libraries in three areas--personnel, both professional and support staff; administration and management; and buildings and equipment--with an appended set of supporting documents for the most important recommendations,…

Huddersfield University Library (England) has undertaken a wide range of evaluative studies of its services and systems, using various data collection techniques such as: user surveys; exit interviews; online and CD-ROM analysis; benchmarking; user groups; staffing and staff development evaluation; suggestion sheets; student project work; group…

Discusses user satisfaction with remote access to online catalogs, categorizes the types of assistance remote users require, and considers the library's responsibility to these invisible users. An outline of suggestions for improving service to remote users is provided. (CLB)