Library workflows are an area where repetitive stress can potentially reduce staff efficiency. Day to day activities that require a repetitive motion can bring about physical and psychological fatigue. For library managers, it is important to seek ways in which this type of repetitive stress can be alleviated while having the added benefit of…

Academic librarianship has had a traditional role encompassing various specialisms: subject support, training, journal subscription management, collection development and user engagement front of house. While many of these roles remain, they should be re-evaluated. New competencies and skillsets in teaching, publishing, bibliometrics, impact, data…

This paper presents case study research of a job rotation pilot involving six library assistants in Cardiff University Library Service (ULS). Firstly, it investigates whether job rotation improves motivation and secondly, whether there is an improvement in skills, both technical and "soft". Following a review of the literature,…

A study was conducted to examine and evaluate the impact of the Cooperative Information Network (CIN) Staff Development Project (CIN-SD) in individual CIN libraries and to recommend methods for establishing on-going staff development programs in libraries. This report presents findings gathered from a survey employing questionnaires and…

Discusses an in-service cross-training program designed for reference desk workers at the University of New Mexico Library. Describes the reference department and provides an overview of cross training. Highlights include training issues, a needs assessment questionnaire, program implementation, and evaluation. Four appendices provide sample…

Discussion of Internet software and its use in libraries focuses on a software evaluation program at the undergraduate library at Southern Illinois University. Highlights include staff training for information technology, availability and selection of shareware and freeware, and an evaluation form for Internet software. (LRW)

Examines myths and realities of aging in the academic library workforce and other work environments. Discusses technology-related changes in higher education; technology training; performance evaluation and career development for veteran library staff; managing change with late-career employees; implications for public and reference services; and…

This report describes the New York City School Library System (NYCSLS), a pilot project aimed at developing a network of cooperating school libraries to participate in the sharing of print and media resources, cooperative collection development, and other services. This report reviews the assessment of the project's effectiveness in the…

A survey of high-tech (n=289) and non-high-tech (n=219) school library media centers revealed that most high-tech schools (38%) are in the South and that most (35%) are high schools. Analyzes patterns in funding, types of technology, automated management, expenditures and collections, staffing and salaries, participation in staff development…

Reviews arguments for library instructional programs for international college students and summarizes factors of successful programs. Characteristics include: an encouraging attitude; avoiding stereotyping; watching what is said; offering staff development and sensitivity training; teaching small classes; simplifying information presented; using…

Addresses training in the context of organizing and implementing a Total Quality Management (TQM) initiative. The customer service implications and relevant training or skill implications for the following phases are described: (1) exploration and commitment; (2) organizing for quality; (3) start up; and (4) expansion and integration. (Contains 18…

This review focuses on characteristics of effective school library programs which significantly affect student achievement and which have the support of educational decision-makers. In schools with good resource centers and the services of a teacher-librarian, students perform significantly better on tests for basic research skills. The evidence…

The University of Illinois at Urbana-Champaign (UIUC) Library participated in the statewide conversion to a new integrated library system in the summer of 2002. Prior to the system's implementation, various local and statewide committees coordinated efforts to train their staffs so as to ensure a seamless transition. This case study analyzes, in…

This publication was created to provide guidance to public service librarians, administrators and library directors on how to improve service to African Americans throughout California, promoting literacy, and providing materials by and about African Americans for the entire library community. One of the first issues the task force identified was…

This self-study was initiated at the Columbia University Libraries (CUL) to establish the foundations and appropriate mechanisms for the future planning, development, and implementation of public services at CUL. Following completion of an inventory and an interim report, which include background data on CUL, Columbia University, research…