Describes a multifaceted evaluation of the Brandeis model of reference services, which included how the model was defined, direct observation of librarians, unobtrusive study, and a focus group project to gauge patron response. Results of the study and needed improvements are discussed. A sidebar article describes the Brandeis model. (22…

This four-part report provides and analyzes quantitative and qualitative data about the Cuesta College Library. Part I presents enrollment trends for full- and part-time students, full- and part-time faculty numbers for 1981 through 1984, a profile of the learning resources budget, and inventories of instructional stations, learning materials, and…