Purpose: To illustrate the applicability of "kaizen" in higher education. Design/methodology/approach: "Kaizen" process was used for ten courses contained in a part-time executive MS degree program in management. Findings: "Kaizen" was found to be an effective process for improving graduate business school courses and the value proposition for…

This study examined the educational quality and student satisfaction with the undergraduate program in professional management at Nova Southeastern University (Florida). This program focuses on the needs of working adults, and classes are offered evenings and weekends at multiple sites in a distance education format. A survey of nearly all of the…