Presents the findings from a large-scale educational change initiative in a Fortune 10 company in which managers adopted instructional roles in a cascade delivery approach. (Author/CCM)

This paper examines a one-credit hour Freshman Year Experience (FYE) course that was implemented within the School of Management at a regional campus of a Big Ten university. Additionally, the paper also discusses the integration of the University's course management system in order to properly prepare management students to be successful in their…

This article draws on the experience of such firms as People Express, General Motors, and Digital Equipment Corporation to illustrate successful transition from quality circle participation to full participation in management. (CT)

Data from a recent study of managerial thinking in Malawi are examined in terms of their implications for the training and development of Malawian managers. Some of the issues involved in the transfer of Western management concepts and practices to developing countries are discussed in relation to management development. (Author/CH)

Management development in higher education, particularly improvements in the capacity of institutions to generate viable future plans and to manage scarce resources, has become an increasingly important agenda item to administrators and policy-makers during the past decade. This book attempts to develop frameworks for improving management and…

Reviews the existing undergraduate business studies curriculum. Suggests ways in which the curriculum might develop and how critical perspectives might be addressed. Describes an issues-based approach, an approach based on subject specialism, and the critical need to return to the basic purpose of undergraduate business education with the…

This article reviews the basic principles of Total Quality Management (TQM) and how they can be applied to the administration of community colleges. TQM is a customer (student)-focused, continuous-improvement, quality-oriented way of thinking about all aspects of operating an organization that is shared and practiced by all employees (faculty and…

Each of the Total Quality Management principles used in industry can be appropriately and usefully applied in a college or university, with some change in vocabulary and emphases. Institutions will find the method helpful in competition for students, controlling costs, and answering demands for accountability. (MSE)

It is argued that, despite the special character of higher education and its institutions, the principles of the Total Quality Management approach (continuous improvement, consistent quality, staff/student participation, meeting customer needs, coordination, management procedures that detect poor quality and encourage good quality) can contribute…

This group of three papers addresses the issues of the supply of competent administrators, their education, and the management needs they should be providing for elementary and secondary education in Oklahoma. The first paper proposes improvements in the selection process for school superintendents. Using input from school administrators, school…

To identify why developing countries have inadequate abilities to establish sound financial management in the public sector, a study of five Latin American countries in varying developmental stages was conducted. The review of U.S. assistance activities and all other programs designed to provide the countries visited with indigenous financial and…