The State University System of Florida has developed three tools that aid in guiding the System's future: (1) The Board of Governors' 2025 System Strategic Plan is driven by goals and associated metrics that stake out where the System is headed; (2) The Board's Annual Accountability Report provides yearly tracking for how the System is progressing…

Purpose: The purpose of this paper is to survey the various measurement instruments of the learning organization on offer, leading to the adoption of a tool that was considered most suitable for gauging progress towards the learning organization in two sectors of the Lebanese economy, namely banking and information technology (IT).…

A conceptual framework and practical approach are presented focusing on the possibility of making an evaluation of tertiary educational institutions by means of different levels, categories, and criteria of analysis. The paper is a preliminary reference design of evaluation whose theoretical approach is summarized with a more extensive…

A framework is presented for evaluating family centers in the context of the community environment. The family centers will be created in a variety of communities and under varying auspices. Several will be selected as prototype centers and, as such, will need more elaborate evaluation plans than the others. Prototype centers will need to evaluate…

The article analyses the system of institutional quality assessment at universities and lays foundation to its functional, morphological and processual parameters. It also presents the concept of the system and discusses the distribution of systems into groups, defines information, accountability, improvement and benchmarking functions of higher…

A theoretical basis for defining and measuring the quality of institutions of higher education, namely for accreditation purposes, is developed. The theory, the Attributive Theory of Quality, is illustrated using a calculation model that is based on general systems theory. The theory postulates that quality only exists in relation to the…

Bad intelligence tests seem as inevitable as death and taxes. However, new theories of intelligence are resulting in some promising developments. Thirteen approaches to the measurement of intelligence are described, divided into the following categories: classical psychometric; developmental; culture-sensitive; cognitive; biological; and systems.…

The General Accounting Office (GAO) reviewed the performance measurement system of the Department of Labor's (DOL's) Veterans Employment and Training Service (VETS), which administers programs and activities designed to help veterans obtain employment and training assistance. The GAO review focused on the following items: VETS' proposed…