As participants in the Association of College and Research Libraries' (ACRL) Distance and Online Learning Section (DOLS) Mentoring Program, two librarians collaborated to deploy a pilot library video tutorial program at the mentee librarian's small liberal arts college in the Southeastern United States. Drawing on the mentoring librarian's…

Smartphone users expect the presentation of Web sites on their mobile browsers to look and feel like native applications. With the pressure on library Web developers to produce app-like mobile sites, there is often a rush to get a site up without considering the importance of reusing or even restructuring the data driving the Web sites. An…

Do students prefer to use Google instead of the library catalog? Ever wondered why? Google is easier to use and delivers plenty of "good enough" resources to meet their needs. The current generation of online catalogs has two main problems. First, the look and feel of the interface doesn't reflect the conventions adhered to elsewhere on the web,…

The Internet and the World Wide Web have influenced the new approaches taken in teaching and learning at institutions of higher learning. The nature of the courses offered, the geographical spread of the teaching sites as well as the diverse and distributed student population are the catalysts for the changes. These non-traditional, or distant…

Both the digital library and the digital reference service were invented and have been developed under the networked environment. Among their intersections, the fundamental thing is their symbiotic interest--serving the user in a more efficient way. The article starts by discussing the digital library and its service and the digital reference…

This paper reports on the implementation of "My Language Portal" in the City of Greater Dandenong Libraries (CGDL), Melbourne, Victoria, through the development of a "My Language Portal Project Plan" in 2006. It discusses how the aims of the designers of My Language Portal (MLP) are fulfilled in the exceptional, changing…

Examines use of online access to bibliographic files in library reference service, focusing on two systems: OCLC and Research Libraries Information Network (RLIN). The development and current status of each system, differences between systems, search examples, user expectations, and advantages of online access are noted. Twenty references are…

In late 2006, the National Library of Australia (NLA) implemented a trial Instant Messaging (IM) service that ran in parallel with the AskNow chat reference service for a six month period. The trial was a resounding success, proving both a demand for an IM service and the suitability of the medium for reference service provision in a collaborative…

This article outlines a pilot project to offer a personalized online library service to Open University MBA alumni. A review of the literature and results of a desktop analysis of other UK Higher Education alumni library services are included. Content procurement and systems issues are considered along with the underlying organizational, resource…

This task force report on current and anticipated needs relating to the use of microcomputers in libraries on the University of California, Berkeley, campus is intended to serve as a fundamental document, the basis for future discussion, planning, and development. The task force divided into two groups to consider the issues of staff use of…

This paper discusses the role of XML in library information systems at three major levels: as are presentation language that enables the transport of bibliographic data in a way that is technologically independent and universally understood across systems and domains; as a language that enables the specification of complex validation rules…

This report constitutes a recommendation to the Director of the Memphis State University (MSU) Library that end user searching be made a permanent part of the existing information retrieval service. The recommendation is based in part on the results of a 1984 study sponsored by the university that assessed the attitudes of students and faculty…

This literature review analyses the variety of necessary support services for distance learners and the relevance of such variables as it relates to their progress in and completion of distance-delivered programs. Nonacademic variables for purposes of this review are defined as academic support, academic advising, library support, career advising,…

This study focuses on the planning necessary to support library instruction for an online public access catalog in an academic library. The installation of an online catalog is viewed as an opportunity for librarians to teach effective use of the library catalog. The project report consists of a review of the literature pertaining to the…

Describes an approach to electronic document delivery which has evolved at Tilburg University (Netherlands), leading to the development of a system called Ariadne. Highlights include various generations of electronic document delivery systems; standards, including the work of the Group on Electronic Document Interchange; and a description of the…