A requirement for quality assurance is becoming more prevalent in higher education today as institutions are being asked to demonstrate that they are providing robust, meaningful learning experiences for students. Many institutions are adopting curriculum review frameworks as part of their overall quality assurance strategy. Three leaders at…

Investigates positive claims about total quality management (TQM), comparing employee responses from an organization not implementing TQM with those from two organizations using TQM. Finds organizational commitment and perceived organizational support to be higher in TQM organizations, along with more positive employee-top management and coworker…

One of the most valuable skills in group decision making is the ability to make trustworthy judgments about group performance. It follows from the "inferential model" of social cognition (Pavitt, 1989; Pavitt & Hight, 1986), that there are three types of judgments relevant to the group context: (1) behavioral (what the group did);…

Research indicates that the role of information can be ambiguous in the decision-making process. Because relevance can be a problem with respect to information used in decision making, organizations should strive to achieve a linkage between flows of information and the making of specific decisions. Information flow between organizations and their…

This paper describes the processes and outcomes experienced by the Marshalltown Community School District (Iowa) as it implemented a shared decision-making, school-improvement program. A district Shared Decision Making (SDM) Team and School Improvement Program (SIP) teams were trained to facilitate greater staff participation in the…

The effectiveness, behavior, and role of the consultant as policy advisor is examined in light of three operating assumptions: (1) that educational organiztions are subject to politicization; (2) that the consultant's primary role is to assist in nonroutine, potentially controversial policy decisions; and (3) that the consultant must therefore…

This document applies theories of participatory management to a proposal for a model that uses a team approach to staffing university library reference centers. In particular, the Ward Edwards Library at Central Missouri State University is examined in terms of the advantages and disadvantages of its current approach. Special attention is given to…

Presents findings from a study assessing the reactions of 34 community colleges to California Assembly Bill 1725 passed in 1988, which mandated shared governance for the state's 107 community colleges. Concludes that AB 1725 is working as it was intended in the majority of schools. Contains 69 references. (JDI)

This study explored faculty views about a new concept, departmental vision. Since the literature presents many different views of what the term "vision" encompasses, this study sought to establish criteria useful in an academic setting. The study was conducted at a large midwestern public research university; data were collected through…