This article is an analysis of "Performance Improvement Quarterly" (PIQ) for the years 2001-2010. The intent was to examine the article types used, the authors who contributed the most to the journal, the topics the journal most commonly focused on, and the citation frequency of the journal's articles. The analysis revealed that…

Examines popular approaches to performance and organizational improvement to see what flaws they contain and how continued practice will impede progress. Discusses benchmarking; quality management/continuous improvement; needs assessment; training; downsizing; reengineering; system(s) approach; and strategic planning. Describes the Organizational…

Leveraging Internet technologies, distance education is enjoying a renaissance of sorts. With its newfound popularity comes greater resource as well as higher expectations and great scrutiny. If distance education programs are to support their dramatic growth and outlive the hype, they must demonstrate performance results. Performance, however,…

Within the past 5 years there has been an international movement to adapt the principles and practices of Total Quality Management work environments to school-restructuring agendas. This paper reports on the development of a model called the Educational Quality System, a benchmark assessment tool for identifying the essential elements of quality…

Develops the concept of aspirational management and explains its importance in assembling effective, adaptive, high-performing organizations. Describes how aspirational management can be implemented in higher education using four interacting processes: (1) an aspirations statement; (2) commitment to living the values; (3) commitment to learning…