This study assessed whether word processing can be taught conceptually so that students can decontextualize concepts from a specific program setting and thus achieve a greater level of learning and far transfer. The sample for this study consisted of 38 students at Central Wyoming College enrolled in word processing classes--two sections during…

Driven by studies showing that Millennials (ages 18-24) have adopted IM (instant messaging) as a standard communications medium, many libraries are reaching out to their own patrons in this way. At the same time, some of these libraries have invested thousands of dollars in vendor-based chat reference solutions that provide duplicate…

Children and young people are increasingly performing a variety of writing tasks using computers, with word processing programs thus becoming their natural writing environment. The development of keystroke logging programs enables us to track the process of writing, without changing the writing environment for the writers. In the myMoment schools…