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Yong Ju Jung; Soo Hyeon Kim; Gi Woong Choi – Information and Learning Sciences, 2024
Purpose: The purpose of this paper is to revisit previous design principles and guidelines for online makerspaces in public libraries (Kim et al., 2020) and expand the design principles with more updated implications and examples from the literature published during and after the COVID-19 pandemic. Design/methodology/approach: The authors reviewed…
Descriptors: Public Libraries, Library Services, Electronic Libraries, Cooperative Learning
Tovote, Christina – 2001
This paper discusses customer services in academic libraries. The first section addresses the concept of the "customer." Thereafter, the paper applies the metaphor of the producer and its consumers to the relationship between a university and its students. The second section looks at education as a process of refinement. Next, the…
Descriptors: Academic Libraries, Active Learning, Foreign Countries, Higher Education

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