The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…

Systems analysis and design (SAD) classes are required in both Information Systems and Accounting programs, but these audiences have very different needs for these skills. This article will review the requirements for SAD within each of these disciplines and compare and contrast the different requirements for teaching systems analysis and design…

The learner-centered paradigm of instruction differs in such fundamental ways from the teacher-centered paradigm that it requires technology to serve very different functions. In 2006, a research team at Indiana University began to work on identifying those functions and published their results in 2008. Subsequently, the team elaborated and…

Examines the relevance of reengineering for organizational development in a technology-enabled marketplace. Emphasizes the need for shorter timeframes to implement change and discusses reasons for reengineering failure, as well as ways to make executive sponsorship more secure. (AEF)

This report describes the North Carolina Department of Education's 5-year plan for establishing a statewide management information system. The system is intended to improve fiscal management, personnel administration, and administrative operations, and to ensure efficient resource use. Initial sections present highlights of the plan; background…