The purpose of this study was to compare important characteristics of sign language programs in institutions of higher education in the United States in 1994 and 2004. Data were collected regarding (a) program structure, (b) program content and resources, and (c) opinions and recommendations of program administrators. Data show that sign language…

Academics are facing significant challenges in preparing indigenous students for employment in the multicultural working environment of hospitality and tourism organisations. In dealing with the impact of the new skills and flexibilities demanded by increasing globalisation, the indigenous workforce needs to possess a multicultural perspective and…