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Direct linkJohnson, Ken; McCallister, Kelly – Journal of Access Services, 2015
The 24-hour/5-days-per-week (24/5) model at Belk Library & Information Commons has experienced multiple changes since first implemented in 2006. First the library started small, then expanded, then reduced, and finally expanded again. This article tells the story of a library's 24/5 evolution within the assessment cycle framework, describes…
Descriptors: Case Studies, Library Services, Library Development, Library Research
Association for the Advancement of Sustainability in Higher Education, 2011
The Sustainability Tracking, Assessment & Rating System[TM] (STARS) is a program of AASHE, the Association for the Advancement of Sustainability in Higher Education. AASHE is a member-driven organization with a mission to empower higher education to lead the sustainability transformation. STARS was developed by AASHE with input and insight from…
Descriptors: Higher Education, Social Justice, Sustainable Development, Sustainability
Horowitz, Lisa R.; Flanagan, Patricia A.; Helman, Deborah L. – portal: Libraries and the Academy, 2005
The MIT Libraries enthusiastically implemented real-time online reference service in September 2001. After 15 months, Ask Us!--Live was suspended due to ongoing software problems. This article describes the four-part assessment of the service with recommendations for the future. (Contains 6 figures and 21 notes.)
Descriptors: Reference Services, Formative Evaluation, Computer Mediated Communication, Communication Research
