The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…

Text messaging has gained widespread popularity in higher education as a communication tool and as a means of engaging students in the learning process. In this study we report on the use of text messaging in a large, year-one introductory chemistry module where students were encouraged to send questions and queries to a dedicated text number both…

Network-based learning, unlike word processing or programming, does not require numerous computers and unlimited connection time. It can motivate students to become involved in a wide range of learning activities. Implementation barriers include infrastructure and access, the telecommunications-curriculum gap, and insufficient support and…

Purpose: The purpose of this paper is to review a systemic organizational change initiative for improving collaboration, innovation and value creation at a global telecom. Design/methodology/approach: Based on a comprehensive internal assessment Telenor identified core issues and challenges in supporting collaboration after several years of…

Sharing Successful Programs (SSP) is a national dissemination process for validating, sharing, and implementing successful educational programs. It offers effective strategies for educational improvement by sharing validated programs and provides a cost-effective way for school districts to duplicate validated programs in accordance with their…

Describes public and private online networks and the characteristics of electronic mail. Reviews the literature on survey research conducted via electronic mail, and examines the issues of design, implementation, and response. A table displays advantages and disadvantages of electronic mail surveys. (AEF)

The Government Information Locator Service (GILS) is an innovative networked-based approach to assist users in locating government information resources. This document reports the results of an evaluation study begun in September 1996 and completed in June 1997. The goal of the study was to understand how: GILS serves various user groups; GILS…

Designed to raise awareness of the implications of cable television and satellites for the Open University, this paper indicates why cable television developments will affect the university and the wide range of university people and departments who will be affected by such developments. Four main issues that the university will have to deal with…

The integration of new technology in 500 Army libraries was studied to assess the feasibility of introducing automation techniques to army library technical processing activities, to examine and recommend appropriate systems and configurations for library automation, and to determine the costs of implementing the recommendations. The study…

The District Facilitator Project (DFP) was designed to help public and private schools in the District of Columbia to improve their programs by linking them with exemplary projects that have proven successful in districts around the country. The DFP provides coordination and technical assistance services for implementing the selected program in a…

New technology can help schools and communities create high-performance learning environments where all students reach high standards. To be effective, technology must be used as an integral part of the school's learning environment, rather than as an isolated laboratory practice or for mindless drill. Six examples are given of the effective use…

A 4-month study was conducted to determine the feasibility and desirability of computer networks for instruction and educational administration in Alaska. Five major activities were carried out to collect the necessary information: (1) interviews with representatives of other Alaska government agencies; (2) a survey of district office staff; (3) a…

This plan sets forth approaches for state-level assistance for Oklahoma libraries to exchange information and to share or acquire machine-readable information from public and private sources through telecommunications, as well as for access to these libraries for existing and future state informational databases. Objectives and requirements are…

This report, published in its entirety (OTA-TCT-578) and in a summary form (OTA-TCT-579) containing only the first chapter of the complete report, focuses on key topics and issues that are central to the successful use of electronic delivery by government. The review conducted by the Office of Technology Assessment concludes that the movement…

The goal of Maine's Dissemination Capacity Building Project--the Information Exchange--is to build a comprehensive system for disseminating current information resources to Maine educators at every organizational level. This report begins with an abstract describing three major components of the information exchange: (1) a computerized information…