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Bray, Ira, Ed. – California State Library, 2009
Each year the State Library sends annual report forms to California's public, academic, special, state agency, and county law libraries. Statistical data from those reports are tabulated in this publication, with directory listings published in the companion volume, "California Library Directory." For this fiscal year, 389 libraries of…
Descriptors: Law Libraries, Government Libraries, School Libraries, Public Libraries
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Davis, Kate – Australian Library Journal, 2007
In late 2006, the National Library of Australia (NLA) implemented a trial Instant Messaging (IM) service that ran in parallel with the AskNow chat reference service for a six month period. The trial was a resounding success, proving both a demand for an IM service and the suitability of the medium for reference service provision in a collaborative…
Descriptors: Government Libraries, Foreign Countries, Data Analysis, Reference Services
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Wilson, Fran; Keys, Jacki – Australian Academic & Research Libraries, 2004
AskNow! online answers Australia-wide, the first nation-wide chat reference service, has been a successful exercise in collaboration and cooperation. This article examines some of the lessons learnt, the challenges of collaboration and possible future directions. AskNow!, an initiative of the Council of Australian State Libraries (CASL), commenced…
Descriptors: Libraries, Cooperation, Government Libraries, Foreign Countries
Gardner, Bob; Verrier, June – 2002
Needs assessment in legislative libraries has three critical components: a well-thought out strategy to identify what should be understood about Members' research and information needs, expectations and preferences; a range of reliable, effective and appropriate methods to find this critical information; and ways of building what is learned into…
Descriptors: Evaluation Criteria, Evaluation Methods, Government Libraries, Government Publications
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Bray, Ira, Ed. – California State Library, 2004
Each year the State Library sends annual report forms to California's academic, public, special, state agency, and county law libraries. Statistical data from those reports are tabulated in this publication, with directory listings published in the companion volume, California Library Directory. For this fiscal year four hundred and thirty seven…
Descriptors: Public Libraries, Academic Libraries, Special Libraries, Law Libraries
Bray, Ira, Ed. – California State Library, 2005
Each year the State Library sends annual report forms to California's academic, public, special, state agency, and county law libraries. Statistical data from those reports are tabulated in this publication, with directory listings published in the companion volume, California Library Directory. For this fiscal year four hundred and eight…
Descriptors: Public Libraries, Academic Libraries, Special Libraries, Law Libraries