This article serves as a primer for assessment and evaluation design by describing the range of methods commonly employed in library settings. Quantitative methods, such as counting and benchmarking measures, are useful for investigating the internal operations of an access services department in order to identify workflow inefficiencies or…

This article takes a broad view of the evolution of collecting behaviors in a network environment and suggests some future directions based on various simple models. The authors look at the changing dynamics of print collections, at the greater engagement with research and learning behaviors, and at trends in scholarly communication. The goal is…

Some of the most enduring, and engaging, questions within academic librarianship are those about students and research skills. The vocabulary employed for discussion has evolved, but essential questions--what skills do students need to be taught, who should teach them, and how?--have persisted from the nineteenth century into the twenty-first.…