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Performance Indicators: Sickness and Absence Rates as Indicators of Staff Morale.

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Parker, Sandra – 1995

Employee absenteeism is a problem faced by all library and information service managers as it erodes both salary budgets and productivity. It can have an undermining effect on staff morale, and may be an indicator of low staff motivation levels. There are two types of absence, unavoidable and avoidable, which can be measured using lost time and…

Descriptors: Change, Computer Oriented Programs, Employee Absenteeism, Foreign Countries