We explore opportunities for assessing and advancing Human Resource Development (HRD) research through an integrative literature review of scientometric theories and methods. Known as the "science of science," scientometrics is concerned with the quantitative study of scholarly communications, disciplinary structure and assessment and measurement…

Although black students represent 16% of the student population nationally, they comprise only 8% of the student population in gifted programs. Principals can rectify this situation by focusing on teacher supervision and evaluation, staff development, and quality control. Teachers must be held accountable for providing quality learning experiences…

Argues that the quality movement in universities has outpaced the capacity of academic leaders to respond. Describes a leadership development program at the University of Otago (New Zealand) which provides academic and administrative leaders with opportunities to enhance those skills and attributes needed to meet the challenges of change arising…

The article examines reasons for the decline in use of quality circles in higher education. A 1988 survey of eight universities and colleges using circles in 1986 found that because quality circle principles were violated, similar problems (such as inadequate training, problematic group membership, and exclusion of supervisors) were encountered at…

Information was gathered from the central office, elementary, and junior and senior high school administrators of the Saginaw (Michigan) Public Schools regarding the quality control operation in the schools. All administrators were polled to determine an actual level of need based on the difference between what "is" and "what should…

Presents criteria for making decisions about the use of videotapes in Continuous Quality Improvement training in academic media centers: use of case studies; clear objectives and concepts; race/gender sensitivity; balance of simplicity and complexity; clarity of sound and visibility; graphics quality; content relevance; humor; length; variety in…

This article argues that a sound performance evaluation system benefits the employee, supervisor, and organization by providing a written record of efforts, by motivating employees, and by maximizing employee growth potential. It proposes that such performance evaluations are compatible with the Total Quality Management approach. Principles of…

Some universities have responded to the need for leadership and staff development activities as a result of, or as part of, the quality improvement movement. The principles of the Total Quality Management approach are as germane to the academic institution as to business but may need some adaptation to the academic culture. (MSE)

Addresses training in the context of organizing and implementing a Total Quality Management (TQM) initiative. The customer service implications and relevant training or skill implications for the following phases are described: (1) exploration and commitment; (2) organizing for quality; (3) start up; and (4) expansion and integration. (Contains 18…