In this chapter, we explore the organizational units, projects, and support that exist for digital literacy within the Vanderbilt University Library system. We frame the chapter chronologically, starting with the efforts of the past, then moving toward the present efforts, and concluding with where future efforts are going.

The University of Manchester Library (UML) is embarking on an ambitious new strategy that aims to align the library more closely to the work of the University--to contribute to the University's strategic success. This article describes elements of the strategy development and content, focusing on methods used; how the service has worked…

Nearly two years ago, the Center for an Urban Future published "Branches of Opportunity," a report documenting that New York City's public libraries have become more vital than ever, and are serving more New Yorkers in more ways than ever before. This new report provides an exhaustive analysis of the libraries' capital needs and offers a…

When resources are scarce, libraries have three basic options, which can be conducted in combination or separately, to bring them into balance: Seek additional funds, reduce expenses, and identify more efficient modes of operation. The authors explore whether, and if so how, the factors that consume or contribute resources--and the tradeoffs…

Public libraries must operate in a time of increasing change, both within the library community and throughout the larger social and economic environments in which the library must function. This book is a guide to the strategic management of change in community libraries. It addresses the unique circumstances and needs of public libraries and…

There is significant inequality in funding public libraries in Michigan, and there is every likelihood that there will be increased instability in that funding if action is not taken immediately. The objectives of this study included the following: provide an analysis of how public libraries in Michigan are currently funded; identify current…

Academic libraries can improve their management of change by reshaping performance appraisal into performance planning. This article notes problems with traditional employee evaluation as well as benefits of alternatives that focus on the future, on users, on planning and learning, and on skills needed to address problems and enhance individual…

Identifies some of the significant changes underway within and outside libraries and analyzes their potential impact on research libraries. Explores issues important to serials managers. Discusses strategies for data gathering to support management decisions and outlines unresolved questions that await future developments or require additional…

Academic libraries, like many consumer businesses in the "for-profit sector," may expect to experience discomfort as they embark on a transition stage between old and new ways of operating. The challenge for academic library directors is to successfully navigate challenges of implementing performance-based pay concepts and cultural…

Academic libraries should focus on their users as customers and develop programs to meet expectations. Discusses gaps between expectations and management's perception of expectations and suggests strategies for enhancing satisfaction, communication, and management. (AEF)

For libraries to succeed, a clear understanding of what services are in demand is necessary. The SWOT analysis technique for evaluating an organization's strengths, weaknesses, opportunities, and threats is examined, and barriers to effective diagnosis are discussed. (AEF)

Today, it is advantageous for academic libraries to look outside their own organizations to other potential campus and commercial partners when considering new services. This case study describes the planning and implementation of electronic reserves at the University of Kansas Libraries, including the integration of two commercial partners,…

California's public libraries face a decade of challenges, a decade in which the majority of Californians will become regular and adept users of electronic information resources, the majority of Californians will have many and varied ethnic backgrounds, a growing proportion of young people will live in homes where English is not the primary…

Planning for customer-focused library services requires a reexamination of the business and customers. Libraries must continually collect and evaluate data about the community they serve to accommodate ever-changing needs. (AEF)

Addresses the topic of digital libraries from a planning perspective and examines policy issues. Discusses developing collections by providing access to remote files and/or creating a local collection; funding; considering what to digitize; copyright issues; storage costs; converting paper-based collections and catalogs; and reasons why to…