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Direct linkLala, Vishal; Priluck, Randi – Journal of Marketing Education, 2011
This article explores the factors that influence students' intention to complain following a bad classroom experience using a customer service framework from the marketing literature. An online survey was conducted with 288 participants using the critical incident approach. Results indicate that predictors of intention to complain differ based on…
Descriptors: College Students, School Holding Power, Negative Attitudes, Interpersonal Communication
Greene, Jeffrey Alan; Costa, Lara-Jeane; Robertson, Jane; Pan, Yi; Deekens, Victor M. – Computers & Education, 2010
Researchers and educators continue to explore how to assist students in the acquisition of conceptual understanding of complex science topics. While hypermedia learning environments (HLEs) afford unique opportunities to display multiple representations of these often abstract topics, students who do not engage in self-regulated learning (SRL) with…
Descriptors: Intelligence, Structural Equation Models, Science Achievement, Prior Learning
Young, Phillip; Reimer, Donald Paul; Young, Karen Holsey – Educational Research Quarterly, 2010
A structural equation modeling approach is used to assess the relationships among human capital endowments of school principals and characteristics of students at the middle school level. Human capital endowments are measured according to education, teacher experience, and administrator experience, while characteristics of students are assessed…
Descriptors: Middle School Students, Student Characteristics, At Risk Students, Student Diversity
Chen, Greg; Weikart, Lynne A. – Journal of School Violence, 2008
This study develops and tests a school disorder and student achievement model based upon the school climate framework. The model was fitted to 212 New York City middle schools using the Structural Equations Modeling Analysis method. The analysis shows that the model fits the data well based upon test statistics and goodness of fit indices. The…
Descriptors: Middle Schools, Poverty, School Culture, Academic Achievement
Peer reviewedPike, Gary R. – Review of Higher Education, 1992
A study at the University of Tennessee Knoxville used mixed-effect structural equation models incorporating latent variables as an alternative to conventional methods of analyzing college students' (n=722) first-year-to-senior academic gains. Results indicate, contrary to previous analysis, that coursework and student characteristics interact to…
Descriptors: Academic Achievement, Achievement Gains, College Students, Higher Education
Hammouri, Hind – Educational Research, 2004
The purpose of the present study was to examine the effects of student-related variables on achievement in mathematics. The sample consisted of 3736 13-year-old Jordanian 8th-graders who participated in the Third International Mathematics and Science Study (TIMSS). The participants completed a student questionnaire and participated in the…
Descriptors: Foreign Countries, Mathematics Tests, Academic Achievement, Mathematics Achievement
Hughes, Jan; Kwok, Oi-man – Journal of Educational Psychology, 2007
Participants were 443 (52.6% male, 47.4% female) ethnically diverse, 1st-grade, lower achieving readers attending 1 of 3 school districts in Texas. Using latent variable structural equation modeling, the authors tested a theoretical model positing that (a) the quality of teachers' relationships with students and their parents mediates the…
Descriptors: Organizations (Groups), African American Students, Structural Equation Models, Academic Achievement
Xi, Xiaoming – Language Testing, 2005
This study examines how task characteristics (the number of visual chunks and the amount of planning time) and test-taker characteristics (graph familiarity) influence the perceptual and cognitive processes involved in graph comprehension, the strategies used in describing graphs, and the scores obtained on the graph description task in a…
Descriptors: Program Effectiveness, Familiarity, Graphs, Cognitive Processes
