This paper discusses a cybernetic model of politeness strategies used in the process of making a request. The concept of systems, cybernetic models, and politeness strategies are reviewed, and the way they work together in the proposed model is examined. Politeness strategies are communication strategies used to change behavior enough to achieve…

An approach that uses diagrams to illustrate systems of influence is described and proposed as a medium for cross-cultural communication. The approach, entitled System Dynamics, facilitates representation of complex interactions, and has been used in a variety of scientific and professional fields since its inception in the 1950's. Influence…