This report by Paul Woodgates explores change initiatives in higher education institutions, considering why they are needed and why they are difficult to deliver. He outlines how universities should carefully design change projects to maximise impact and likelihood of success.

One of the most important component of innovative economy is forming of effectively functioning the work market. This is particularly true for countries with developing economy, that requires the formation of new pedagogical paradigms. The universities face a global challenge - to rebuild the educational process, taking into account the challenges…

In this paper we explore collaboration in the context of the educational services industry (ESI). We look to literature from the communication field to consider ethical strategies and methods for ensuring the validity of the outcomes of collaborative working. Drawing on Collaborative Product Development and conversation theory we devise four…

Greater Boston is home to a set of charter schools that are among the most successful in the country in improving student academic skills as measured by state tests. These schools are committed to boosting student outcomes and continuously improving through innovation. Greater Boston is also home to research universities that are exploring how…

The article combines a theoretical approach to structuring knowledge that is based on the integrated use of fuzzy semantic network theory predicates, Boolean functions, theory of complexity of network structures and some practical aspects to be considered in the distance learning at the university. The paper proposes a methodological approach that…

While there has been an increase in students studying abroad in China, this increase has not been seen in the respective number of articles published in scholarly journals on education abroad in China. This paper summarizes articles from journals on the types of education abroad programs in China, organized by topic, and by the outcomes and…

This article explores the impact of language policy issues on program development and management at the University of Zurich and ETH Zurich Language Center. Based on the analysis of the language policy approach of the University of Zurich and ETH Zurich, the article reflects both current practices and policy elements with the help of the…

Performance measures are discussed for assessing organizational effectiveness in nonprofit organizations including institutions of higher education. With hundreds of possible measures, ratios, and data available, the nonprofit manager must select measures that portray the institution's condition and performance. A process and rationale for…

The nature and organization of continuing education within the higher education systems of Canada, Finland, and the United Kingdom are examined and compared. Although there are considerable differences between the systems, there is also significant variation within them. Little stability is seen, and change is foreseen as pressures increase.…

A discussion of industry-university research arrangements highlights the factors facilitating the formation of those arrangements and identifies action-oriented approaches that recognize and circumvent potential barriers, based on a review of recent literature and a 1982 survey of 122 industry and university research representatives. (Author/MSE)

The Colorado School of Mines' experience illustrates that with good planning and enough money, a small university can provide a high level of waste management service, complying with government regulations. Considerations in developing the plan include a segregation scheme for incompatible materials, vehicle selection, and costs of ongoing…

For administrators who are contemplating an online program, it is vital to know the critical design and administrative issues to consider as well as the decision-making processes one might typically encounter. This paper discusses ten issues that the administrators at Indiana University's Kelley Direct Program (KD) have found most challenging and…

Thirteen trends in university computer system development are identified, system user requirements are analyzed, critical system qualities are outlined, and three options for organizing a computer system are presented. The three systems include a centralized network, local network, and federation of local networks. (MSE)

Effectiveness of methods used to increase access to higher education is investigated in the policies and practices of evening credit programs in seven Canadian universities. In particular, two approaches to internal program organization and administration are examined. Suggestions are made for further research and policies promoting part-time…

The self-imposed external evaluation of a university grants office is reported, including discussions of the office's and administrator's roles, comparison with similar-sized institutions and programs, the review process, and its results. (MSE)