Purpose: The aim of this paper is to investigate the extent to which espoused values among police managers in the Norwegian police force are compatible with those of a learning organization. Design/methodology/approach: A questionnaire was developed and administered to police managers in two police districts in Norway. A set of values was…

In this paper, staff members' perceptions about the organisational culture are measured. The questions addressed are: what are their opinions about the current and preferred organisational culture? Are there differences between the current and preferred situation? Do the perceptions differ per department? The Organisational Culture Assessment…

This article provides an analysis of the Collaborative Action Research Network's (CARN) origins and development since its foundation in 1976. The author brings the unique perspective of active involvement in CARN almost from its inception, and editorship for many years of its journal "Educational Action Research". Cultural-historical…

Background: Professional commitment from teachers requires more than contractual compliance as personal and professional values are integral to teaching practice. Secondary school teachers are expected to act as role models and demonstrate positive attributes and attitudes in an evolving educational context. Little is known about how they…

This paper explores the role that action learning might play in micro and small enterprise development. It is divided into two parts. The first part focuses upon the distinctive characteristics of smallness and ownership and their implication for management development processes in the owner managed firm. In particular the impact of personal…

Purpose: The purpose of this paper is to explore ethical challenges and dilemmas that exist within admissions systems at colleges and universities in the USA. Design/methodology/approach: Although the issues considered herein are examined primarily from the perspective of admissions officers, this paper also considers the viewpoint of prospective…

Presents an essay on organizational transformation and the way successful marketing transformations redeem a sense of value. Focuses on challenges faced by not-for-profit institutions, current changes in the library profession, and implications of the American Library Association's Goal 2000. A sidebar summarizes an interview with the director of…

Develops the concept of aspirational management and explains its importance in assembling effective, adaptive, high-performing organizations. Describes how aspirational management can be implemented in higher education using four interacting processes: (1) an aspirations statement; (2) commitment to living the values; (3) commitment to learning…

The General Accounting Office (GAO) examined the techniques used by companies to perpetuate or change beliefs and values. GAO staff discussed organizational culture with five academics who have researched the subject and with officials of nine large companies that have diverse, global interests and that are concerned with inventory management.…

Purpose: While the importance of measuring customer satisfaction levels is well established, less research exists on how organizations operationalize such knowledge. The purpose of this paper is to describe an action research (AR) case study resulting in a workshop model to operationalize the concept of value. The model facilitates organizational…