Mobile performance support systems (MPSS) involve the use of handheld and wearable devices to assist workers to complete job tasks that are not tied to a fixed location. This paper acknowledges MPSS as an emerging human performance technology (HPT) intervention and distinguishes the differences between mobile learning and MPSS. MPSS focuses on…

Marx developed a sophisticated theory of labour under capitalism's expanding reproduction but wrote little specifically on immaterial labour. This paper reflects on how to build from Marx's writings a more comprehensive theory of immaterial labour. Integral to this theorisation is bringing in young Marx's writings on alienation and human nature,…

Within the digital workforce, women are disappearing. While there are many factors that could be "blamed" for this phenomenon, this article takes issue with the sexist and patriarchal discourses that are deployed within the digital workforce. In many ways, sexist discourses are taken for granted within the digital workplace; and in that…

This paper explores the concept of mutual (reciprocal) learning as an enabler of the emergence of a collective human-machine intelligence across a smart factory. The interlinking of digital profiles of humans and machines permits the identification and measurement of learning outcomes through participating in and performing of (shared) tasks. To…

Enacted in 2014, the Workforce Innovation and Opportunity Act (WIOA) was designed to increase collaboration among workforce systems at the federal, state, and local levels to integrate the array of programs and services available to job seekers and businesses through American Job Centers (AJCs). WIOA requires the U.S. Department of Labor (DOL) to…

It is assumed in the current policy environment that higher education should lead to graduate employability, although understandings of employability are generally limited. In this paper, we discuss issues relating to graduate employability with reference to a case study of an information technology (IT) student progressing to a graduate role in…

Recent surveys of information technology management professionals show that understanding business domains in terms of business productivity and cost reduction potential, knowledge of different vertical industry segments and their information requirements, understanding of business processes and client-facing skills are more critical for…

This paper presents an initial test of the group task demands-resources (GTD-R) model of group task performance among IT students. We theorize that demands and resources in group work influence formation of perceived group work pressure (GWP) and that heightened levels of GWP inhibit group task performance. A prior study identified 11 factors…

Dealing effectively with information and communication technology in the information society is a complex task and the human dimension is often under-estimated. This paper tries to give a voice to some managers about their experiences with information, communication and technology in their working environment, which involves participating in a…

This article explores how Computer Sciences Corporation (CSC) manages knowledge retrieval by employees when they need to access documents written by colleagues in geographically distant units. CSC's establishment of virtual communities of practice facilitates the coordination of knowledge, and minimises contextual gaps between senders and…

In the light of recommendations made by the Tomlinson and Dearing reports, this article explores the distinctive contribution that vocational language courses can make to the language learning experience of secondary-school pupils. It starts by presenting an overview of vocational options currently on offer to stem the disaffection with modern…

Purpose: The purpose of this paper is to survey the various measurement instruments of the learning organization on offer, leading to the adoption of a tool that was considered most suitable for gauging progress towards the learning organization in two sectors of the Lebanese economy, namely banking and information technology (IT).…

This paper focuses on the relationship between participation in communities of practice (CoP) and outcomes of organizational socialization (learning and adjustment) early in the career. Results from responses of employees in a Korean IT company show that participation in CoP is more strongly related to adjustment (job satisfaction, organizational…

This paper illuminates a period of change in the lives of a group of 20 vocational lecturers as they find themselves challenged by both their own and others' categorisation of what and who they are. Such conflicting perspectives are made even starker by their management's introduction of technological innovation into the lecturers' traditional…

The tremendous impact of technological change on human workers, coupled with declining resources in many college and university information technology programs, can create an emotionally and physically harmful environment for employees. They can also present an important opportunity for positively changing cognitive behavior and increasing…