The author discusses advantages and disadvantages of computer-based training. She covers the search for high quality courseware, computers' effects on cognitive processes, the difference between classroom and computer-based training, using simulations, control of the learning experience, and the value of repetition. (CH)

The author discusses using computer-based coaching to help employees apply their training on the job. He distinguishes between coaching and computer-based training and provides some examples. Some issues that training managers must consider before implementing computer-based coaching are presented. (CH)