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Wilcox, John – Training and Development Journal, 1987
The author discusses how using statistical process control can help manufacturers save money and produce a better product. He covers barriers to its implementation within an organization, focusing on training workers in the methods. (CH)
Descriptors: Adult Vocational Education, Formative Evaluation, Manufacturing, Quality Control
Training and Development Journal, 1981
The Westchester (New York) Chapter of the American Society for Training and Development presented a panel discussion focusing on the process of matching skills, career goals, and objectives of employees to the needs of the corporation. Their findings are presented in this article. (CT)
Descriptors: Career Development, Career Planning, Employer Employee Relationship, Management Development
Bell, James D.; Kerr, Deborah L. – Training and Development Journal, 1987
The author discusses application of Del Gaizo's four-level evaluation model to a business communications skills course for support and secretarial staff. The four measurement levels are (1) happiness, (2) learning, (3) practical application, and (4) bottom line. (CH)
Descriptors: Adult Education, Business Communication, Cost Effectiveness, Evaluation Methods