Discusses the importance of staff development as reflected in the literature and describes the role of the chief student affairs officer. Presents a systematic process for designing and implementing staff development programs and identifies some obstacles to successful efforts. (JAC)

The University of Miami developed its debt-ridden intercollegiate baseball program into a source of substantial income and visibility, as better players and aggressive marketing helped with the increased attendance and support. Other institutions, even in more northern climates, are following Miami's example. (MSE)

Long-range planning requires change management and enables student personnel administrators to prepare for the future. Student services administrators need to develop plans for receiving campus support for organizational objectives. This article discusses the purpose and process of long-range planning applicable to student services. (RC)

Describes new curriculum developments, supervisory strategies, and management techniques that were found to have improved educational outcomes in 16 urban school systems. (GC)