Discusses need for systems-based approach to quality assurance in mental health services, which can provide useful information to administrators and practitioners as they work to maintain or improve quality of care provided to patients. Introduces generic model for monitoring and evaluating quality of care and discusses potential barriers to its…

Evaluation of leadership is a central task in organizational consultation, but too often ignores the relationship between task definition and administrative structure, and the availability of scarce resources. A systems approach focuses on the reciprocal impact of individual psychodynamics and organizational characteristics on leadership…

This generalized planning model is designed to assist administrators and mid-management personnel seeking to develop and maintain effective and efficient correctional programs for women offenders. As a guide to the planning process, the model focuses on the following topics: (1) statement of the rationale for specialized programs for women…

A generalized planning model is presented for administrators and mid-management personnel seeking to develop and maintain effective correctional systems and to insure equity for women and minorities employed in these systems. This model consists of three components which tell how an agency: (1) develops a rationale for equity; (2) assesses needs…