The importance of good interpersonal communication skills is examined. The disadvantages of passive behavior, the importance of self-concept, and the use and evaluation of assertiveness scripts are discussed. (CT)

Paralinguistic and nonverbal behaviors were the best predictors of ratings of subjects' overall performance. Complex verbal categories were the most significant predictors of skill across different situations. Results also showed clear sex differences in degree and pattern of cue usage between male and female judges. (Author)

Because people are separate individuals, interpersonal conflict is inevitable. Social psychologists have studied this area by examining styles of conflict resolution such as negotiation/bargaining. Counseling psychologists have attempted to address these concerns through assertiveness and aspects of parenting training. However, no specific model…

Social psychologists have studied interpersonal conflict by examining styles of conflict resolution such as negotiation/bargaining. Counseling psychologists have attempted to address these concerns through assertiveness and aspects of parenting training. In a previous study, a three-component confrontation model--specified behavior, emotional…