To establish a sophisticated planning mechanism that will translate readily to affordable tactical steps, university planners must have a good understanding of the cost structure of individual academic and administrative departments and of the efficiency and effectiveness of the staffs of those departments. (MLW)

This paper provides a framework for an institutional self study integrating total quality management (TQM) and institutional effectiveness (IE) models within the context of standards of the Southern Association of Colleges and Schools. It highlights the common dimensions in general management principles between TQM and IE and the strategies for…

The ideas of Williford (1987) are used to propose a four-stage model describing the evolution of marketing in many colleges and universities. It elaborates on the thinking endemic to strategic marketing management and frameworks drawn from business marketing which will likely become more prominent in higher education. (Author/GLR)

This paper examines the college board governance system of the 23 Colleges of Applied Arts and Technology in Ontario, Canada, with an assessment of specific issues related to the system's effectiveness and suggestions for improvement. Contextual factors currently affecting the role of governing boards are discussed including a decline of…