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Galagan, Patricia A.; Allerton, Haidee – Training and Development, 1993
This report of an American Society for Training and Development symposium discusses how important it is for companies to deal with diversity issues. It offers guidelines for making sure business communications reflect the diversity of the work force and customer base, and it compares affirmative action, valuing diversity, and managing diversity.…
Descriptors: Adult Education, Business Communication, Cultural Differences, Language Usage
