The Programme for International Assessment of Adult Competencies (PIAAC) will establish technical standards and guidelines to ensure that the survey design and implementation processes of PIAAC yield high-quality and internationally comparable data. This document provides a revised version of the technical standards and guidelines originally…

Asserts that mental health planning has been limited by conceptual and logistical restraints, causing planning to be isolated from management and ineffectual in describing total system of services required by persons experiencing severe mental illness. Describes application of new ideas and information technologies which can yield enhanced…

The process of reengineering the administrative information system at the University of Idaho required careful planning, development of a set of philosophies, and several strategies for ensuring success. The latter included a humorous symbol (a jitter bug) to express concern, improved institutional communications, and a focus on logistical issues.…