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Glaser, Edward M.; Backer, Thomas E. – Administration in Mental Health, 1979
The term "organization development" (OD) encompasses techniques developed to facilitate communication and collaborative problem solving in work groups. This discussion focuses on defining OD, describing its current use in mental health and human service organizations, and assessing potential payoffs and disadvantages of implementing OD programs in…
Descriptors: Management Systems, Mental Health Programs, Organizational Communication, Organizational Development

Gottesman, Leonard E.; And Others – Gerontologist, 1979
The two papers report a conceptualization of service management and two idealized models for its implementation. Actual experience guided the development of the concept and models. Data are reported regarding the status of service management after technical assistance from the Philadelphia Geriatric Center to the State Office and area agencies.…
Descriptors: Administration, Administrative Policy, Delivery Systems, Gerontology

Powell, Gary N.; Posner, Barry Z. – Group and Organization Studies, 1980
Managers need to be skilled at diagnosing the demands of a situation and flexible in selecting and implementing a change strategy tailored to the demands. A model for selecting appropriate change strategies is presented. (Author)
Descriptors: Administrative Problems, Administrators, Adoption (Ideas), Attitudes

Brethower, Dale M. – 1979
The Total Performance System (TPS) concept, a conceptual tool to aid management of a wide variety of complex systems such as classrooms, courses, schools, and businesses is presented as a unit of analysis for systems approaches to educational and management problems. A description of the TPS concept defines the classroom as a processing system…
Descriptors: Classroom Techniques, Delivery Systems, Educational Problems, Elementary Secondary Education