Proposes that a model of conflict resolution based on communication theory constitutes an effective approach to the learning of skills in conflict management. In this framework, it may become possible to change negative perceptions through cognitive processes as a basis for acquisition of conflict resolution skills. (Author/JAC)

Describes a program designed to train advanced family therapists in the conceptual and technical skills of family therapy supervision. Elaborates upon the content, overall organization, and contextual influences in the complex enterprise of training family therapy supervisors in a program that emphasizes the live observation of the…

Examines the stages through which trainees pass on their way to the development of competency in working with clients of dissimilar racial or ethnic background. Proposes a model which provides an appropriate learning environment for each stage. (JAC)

Proposes a comprehensive approach for continuing education for social workers. This ecological model takes into account critical staff participation at various levels as well as important phases of the staff development process. (JAC)

Presents a model hierarchy of questioning skills in counseling situations, developed to facilitate training of counseling students. Identifies question types and assesses their effectiveness along a continuum. Discusses implications of the mechanisms through which effective questions can be taught in terms of present theoretical assumptions and…

Training for family literacy began in 1993 with the development of the "Come Read with Me" model. Since that time over 300 facilitators have been trained, but a 1997 survey found only a fraction of these individuals were still active in family literacy programs. The Saskatchewan Literacy Network was faced with the challenge of delivering…

The implementation of peer counseling programs can increase the overall effectiveness of counseling services, but no single program is right for all settings. Each staff needs to consider the particular setting. Careful consideration of the elements discussed in this article should benefit trainees and students. (Author)

Presents a format for designing and running workshops to train personnel employed in positions of high customer contact, focusing on the practice of patron contact skills, i.e., communication with problem patrons. Describes opening exercises, attitude exploration, integration skills and attitudes, stress management, and evaluation. (WAS)

Describes use of the Tavistock model for studying group relations to teach alcoholism counselors group process. Counselors (N=32) participated in weekend study groups. An informal follow-up evaluation consisted of a reaction paper, oral discussions, and a questionnaire. Counselors' evaluations were predominantly positive. (RC)

Describes the Directed Individual Response-Educational Consulting Technique (DIRECT) which delineates seven steps in the consulting process and further specifies four levels of appropriate consultant "leads" to facilitate the development of each step. The DIRECT model is specifically designed to promote development of consulting interview skills.…

The training models of two schools of family therapy in Italy are compared on the basis of the logical level of intervention practiced at each school. The relational context in each program, the therapeutic style taught, and selected characteristics of each clinical method are examined. (Author)

Describes and evaluates a five-phase training model which facilitates practitioners' choices in regard to model selection by providing an opportunity to compare their own therapeutic belief and action systems with those of family therapists oriented to one of three historically prominent models of family therapy. (WAS)

Reviews previous work in training observers for collecting observational counseling data. Outlines a nine-step Systematic Rater Training Model, which includes overview and contract, concept presentation, stimulation, modeling, passive discrimination, active discrimination, production, transfer of training to performance, and ongoing evaluation.…

Attempts to bridge the gap between the research literature on supervision and its application to evaluating individual supervisor effectiveness. Presents a conceptual framework for making decisions about evaluation, where the decision maker considers the purpose of evalution, the developmental stage of the counselor, and the focus of evaluation,…

Outlines a research framework for examining changes as a result of sensitivity training in an experimental learning workshop. Hypotheses include expected changes in empathy, self-awareness, perception and behavior. Emphasis is on positive effects of personal construct theory. (JAC)