Suggests that organizational development consultants should use more explicit representations of the problems they work on with client teams. Offers an approach to overcome difficulties and provides a strategy for intervening in the processes of problem definition in teams. (Author)

The Total Performance System (TPS) concept, a conceptual tool to aid management of a wide variety of complex systems such as classrooms, courses, schools, and businesses is presented as a unit of analysis for systems approaches to educational and management problems. A description of the TPS concept defines the classroom as a processing system…