This document presents a case history of an 80-hour consulting contract undertaken in 1984 whereby a human resources consultant provided training in team building, communication skills, and creative problem solving to the management team of the Water Revenue Department (WRD) of the government of the District of Columbia. The troubled history of…

This planning guide, written for those developing new education programs and those attempting to improve existing educational services, uses a family planning education program to illustrate the planning process in a practical, step-by-step approach. Each of the five chapters - How to Plan and Evaluate Your Program, Client Education, Community…

This volume describes the evolution and implementation of the Junior High School Network Project (JHSN), one of nine programs selected by the Documentation and Technical Assistance (DTA) Project as demonstration sites for enhancing the problem solving capacities of urban schools. As described, the original proposal for the JHSN was directed toward…