Describes steps in establishing crisis intervention team in schools: determining goals, performing needs assessment, finding model programs, developing membership pool, developing training program, preparing and maintaining list of resources and plans for support services, establishing communication network, designating base of operations,…

Learning materials serve as major learning resources for distance learners, and quality learning materials help students learn effectively at a distance. This paper addresses comprehensive aspects of design, development, production, and quality assurance of multi-media learning materials, based on the experience of Indonesia's Universitas Terbuka…