The author discusses the increase in companies that offer outdoor development training to training departments. He offers advice on how to choose the best program for one's employees. (CH)

This guide is the staff development training manual of a series designed to provide school planners and guidance personnel with a model for a comprehensive developmental guidance program which can be adapted, adopted or used to create new programs. The materials focus on program planning, staff development, guidance curriculum, and activity guides…

Discusses a study of training and development in noneducational, profit companies that found total quality management the main training topic. Participant evaluations measured training effectiveness. Employees participated in training for personal satisfaction and increased capacity. Private sector trainers expressed concern about the lack of…

Proposes a comprehensive approach for continuing education for social workers. This ecological model takes into account critical staff participation at various levels as well as important phases of the staff development process. (JAC)

Outlines method for identifying worker training needs and describes empirical study of training needs of juvenile probation staff in one state. Identifies diverse set of training needs. Notes that many subject areas corresponding to needs are currently taught in schools of criminal justice, sociology, and social work. Discusses implications of…

The Local Government Training Act in South Africa sets policy for creation, development, and maintenance of suitable training for the diverse functions of local government. The past exclusion of blacks from government positions means that training of municipal workers is a critical need. (SK)

Developed over centuries, Japan's key strengths are education, management, and training. To emulate Japanese success requires individuals with a missionary commitment to self-development, managers who value coaching and staff development, and organizations that reward managers on their ability to develop staff and maximize organizational learning.…

Suggests that the director is key to the quality of an early-childhood organization. Updates promising developments in leadership training. Notes that 12 states, two national organizations, and 17 foundations have launched credentialing initiatives for child-care-center directors. Highlights several national organizations that provide development…

This report presents profiles of major training activities for teachers of adult basic English (ABE) and adult English as a Second Language (ESL) in the 50 states and the District of Columbia. Included in the profiles are statewide and regional training activities funded through Section 353 of the Adult Education Act and other federal, state, and…

Presents a format for designing and running workshops to train personnel employed in positions of high customer contact, focusing on the practice of patron contact skills, i.e., communication with problem patrons. Describes opening exercises, attitude exploration, integration skills and attitudes, stress management, and evaluation. (WAS)

An alternative to cross-cultural training for companies in the global marketplace involves helping trainees develop a global mindset, work through a model of cross-cultural reconciliation, and develop relational skills. These methods transform cultural diversity into a competitive advantage. (SK)

Describes two projects: an employee development consortium of small and midsized enterprises in Nottinghamshire and the National Development Project, testing development strategies of further/higher education providers. The projects demonstrate the need for a wider view of workplace learning that recognizes the value of different types and styles,…

Consists of two articles delineating (1) the role of the monitor of a major personnel training project and (2) the impact of personnel training on entrepreneurial advancement. The author monitored a project at an industrial firm in Finland and draws on this experience. (CH)

This document presents a case history of an 80-hour consulting contract undertaken in 1984 whereby a human resources consultant provided training in team building, communication skills, and creative problem solving to the management team of the Water Revenue Department (WRD) of the government of the District of Columbia. The troubled history of…

The author reports on the trend for manufacturing companies to spend heavily on retraining and retaining employees whose jobs have been abolished or dramatically changed. Employers have found retraining current employees to be more cost effective than hiring new workers. He describes a California state program that helps finance such training…