Companies operating at the frontiers of knowledge and technology in business must develop innovative attitudes and strategies to survive. Two factors important in determining whether people working in this environment will innovate are (1) individual employees and (2) the company culture. Another fact of corporate life is that senior executives…

The authors introduce the concept of group facilitation skills for managers. They describe a framework that will help managers recognize group process problems, diagnose underlying causes of group problems, and consider how to take the group past its problems. (Author/CH)

Effective learning in management education can be enhanced by reproducing the real-world need to solve problems under pressure of time, inadequate information, and group interaction. An interactive classroom communication system involving problems in decision making and continuous improvement is one method for bridging theory and practice. (SK)

This article summarizes the School Management Model discussed in the author's book, "Improving School Performance." Effective communication, staff evaluation, and performance information are presented as keys to building teamwork and upgrading performance. Teacher merit pay is analyzed in light of the model. (MJL)