Service Management: Concepts and Models.

Gottesman, Leonard E.; And Others

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Peer reviewed

ERIC Number: EJ204351

Record Type: CIJE

Publication Date: 1979-Aug

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Service Management: Concepts and Models.

Gottesman, Leonard E.; And Others

Gerontologist, v19 n4 p378-88 Aug 1979

The two papers report a conceptualization of service management and two idealized models for its implementation. Actual experience guided the development of the concept and models. Data are reported regarding the status of service management after technical assistance from the Philadelphia Geriatric Center to the State Office and area agencies. (Author)

Descriptors: Administration, Administrative Policy, Delivery Systems, Gerontology, Management Systems, Older Adults, Organizational Development, Social Services

Publication Type: Journal Articles; Reports - General; Reports - Descriptive

Education Level: N/A

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Language: English

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