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Quality Leaders' Journey: An Exploratory Discussion from Pakistani Universities Employing Total Quality Management Approaches through Quality Enhancement Cells
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Syeda Um E. Laila Naqvi; Farah Naz – SAGE Open, 2025
Total Quality Management (TQM) is a way of managing everything in an organisation or institution to get the level of excellence. The study was conducted to investigate the implementation of TQM approaches in public and private universities of Pakistan, to compare the implementation of TQM approaches and results achieved by public and private…
Descriptors: Total Quality Management, Public Colleges, Private Colleges, Foreign Countries
An Instrument for Studying TQM Implementation in Primary Education: Development and Empirical Investigation
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Sfakianaki, Eleni; Kaiseroglou, Nikolaos; Kakouris, Andreas – Quality Assurance in Education: An International Perspective, 2023
Purpose: Primary education (PE) forms the foundation of high-quality education systems, but it is often underestimated. This paper aims to develop and empirically validate a measurement instrument to study the current stage of total quality management (TQM) implementation in PE. Design/methodology/approach: This study developed a seven-dimensional…
Descriptors: Quality Assurance, Total Quality Management, Primary Education, Measures (Individuals)
Has the Academy Adopted TQM?
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Birnbaum, Robert; Deshotels, Judy – Planning for Higher Education, 1999
A survey of 469 colleges and universities assessed the degree to which colleges and universities have adopted total quality management (TQM) or continuous quality improvement (CQI) techniques. Results suggest use of TQM/CQI is lower than predicted, at about 13% of institutions. Variations in extent of use of the approach are discussed. (MSE)
Descriptors: College Administration, College Planning, Higher Education, Management Systems
Best Practices in CQI.
Xue, Zhiming – Business Officer, 1998
A National Association of College and University Business Officers survey of 153 institutions revealed the ways in which beginning, somewhat experienced, and experienced users of continuous quality improvement (CQI) management principles have implemented them. The three categories of implementers are profiled, and best practices are identified.…
Descriptors: Change Strategies, College Administration, Higher Education, Leadership
Applying Deming's Quality Improvement Strategies to Assessment in Higher Education. Final Report.
Banta, Trudy W.; And Others – 1992
A study was done of the possible uses of Total Quality Management (TQM) for enhancing the quality and use of college outcomes assessment in postsecondary institutions in Tennessee. The study involved six meetings of a consortium of assessment coordinators in Tennessee over 3 years, and graduate and employer questionnaire development. Researchers…
Descriptors: College Outcomes Assessment, Educational Assessment, Educational Quality, Evaluation Methods
Improving Mathematics and Science Performance through Total Quality Management.
Thomas, Constance D. – Journal of Educational Opportunity, 1998
Explores the history and literature on Total Quality Management (TQM) in an educational setting, and examines results of a university study of its own TQM program. The study found both faculty and administrators dissatisfied with their TQM effort; although most felt that TQM could have positive effects, the perception was that little was being…
Descriptors: Administrator Attitudes, College Administration, College Faculty, College Instruction
Total Quality Management: Statistics and Graphics. AIR 1991 Annual Forum Paper.
Schwabe, Robert A. – 1991
In the context of the discipline of quality control, this paper identifies many of the tools which may reinvigorate the statistical and graphical toolkits in higher education. Certain statistical and graphical issues are discussed by means of examples and hypothetical situations, and techniques are introduced that have application for the pursuit…
Descriptors: College Applicants, Data Analysis, Educational Quality, Graphs
Making Teaching Community Property: A Menu for Peer Collaboration and Peer Review. AAHE Teaching Initiative.
Hutchings, Pat – 1996
A collection of program descriptions and case studies in college faculty peer collaboration and peer review includes: "Setting a Scholarly Tone: Teaching Circles in the History Department at Kent State University"; "Fostering Collective Responsibility for Student Learning: Teaching Seminars in the University of North Carolina at Charlotte…
Descriptors: Business Administration Education, Case Studies, Chemistry, Classroom Observation Techniques