TPAC is a small third party health claims business that was seeking avenues for revenue growth and opportunities to increase efficiency. One course of action that management selected to achieve these goals was a change in the software application used to process claims. The new application was adopted to increase the speed and accuracy of claims…

A case study that focuses on building a website for a woodworking business is discussed. Project management and linear programming techniques can be used to determine the time required to complete the website project discussed in the case. This case can be assigned to students in an undergraduate or graduate decision modeling or management science…

This document, which is designed to prepare teachers and administrators to integrate vocational and academic education successfully, contains 46 case studies illustrating the roles teachers must assume to facilitate such integration. The cases, which have been drawn from a 1992 study titled "Teachers' Roles in the Integration of Vocational…

Presents results of a survey of 121 community colleges with active writing across the curriculum (WAC) programs, focusing on basic program features (e.g., longevity, program administration, funding, WAC workshops, student support, and curricular changes), benefits of WAC, and possible impediments to WAC. (DMM)

A survey of 41 dental schools gathered information about the existence of comprehensive care clinics (CCC) in the schools, supervision and management, types of patient care provided, faculty characteristics, in-service programs, support staff, and student requirements and evaluation. Results suggest the CCC has become an important component of…

An investigation of quality indicators in high-technology programs in two-year postsecondary institutions explored three questions: the nature of high technology and its implications for educational practice; the essential components and features of a quality program; and the level of implementation of quality characteristics in exemplary…

Questionnaires were mailed to 80 administrative units in the western United States, of which 85% responded, to examine administrative arrangements for administering special education programs in rural areas and to determine whether a relationship existed between administrative arrangement, cooperative size, and compliance with the mandates of P.L.…

This document, which draws on the findings of a survey of further education (FE) colleges in the United Kingdom and case studies of 9 FE colleges, presents good practices for managers of tutoring programs and tutors. Chapter 1 provides an overview of the changing role of tutors in the post-16 sector and the importance of recruiting, training, and…

A study investigated beliefs about language learning held by American adult students of Arabic studying in two programs, one in Morocco and one in Yemen, and compared them with beliefs held by the teachers. Subjects were 44 students and 10 teachers from the Morocco program and 27 students and 7 teachers from the Yemen program. Subjects were…

Proof of the value of bilingual education programs is usually based on evaluations which measure success solely on the basis of student test scores. An alternative method of evaluating such programs as it is implemented in three bilingual education programs in Connecticut elementary schools is reported in this paper. Eleven first- and second-grade…

Of those 16-year-olds who stay on in full-time education, almost half choose to do so in further (adult) education. Although the percentage of students enrolled in general education programs has fallen off slightly since 1980, this group still forms the largest single group of 16-to-19-year-old students in the United Kingdom. Of all of the areas…