This paper arises out of a research study into the online help facilities provided in popular software applications such as word processors. Its particular focus is on experimental methods of evaluating the effectiveness and usability of those facilities. Focus groups, questionnaires, and online surveys had already been used in other phases of the…

Describes a study of elementary school children that examined computer use in the home and at school. Highlights include frequency of activities; playing games on home computers; word processing at school; gender differences; and negative impact of school use of computers and positive impact of home computer use on attitudes toward computers. (LRW)

This collection of materials on small computer applications in research libraries, assembled by the Systems and Procedures Exchange Center (SPEC) of the Association of Research Libraries (ARL), includes documents from ARL and non-ARL libraries illustrating local, commercial, and word processing computer applications. Among the contents of the…

Observations of children's writing on the computer include an anecdote concerning a five-year-old's use of a word processor to write a story at the University of South Carolina's Children's Center. Also discussed are general literacy growth and four patterns of risk taking with computer writing. (BB)

Describes a course within the traditional organization of a typical school of business that will help students acquire the ability to write with the use of the computer. Reports that, although students acquired considerable word-processing skills, they made little improvement in report-writing skills and knowledge of writing theory. (PRA)

Discusses the results of a survey on the usage of computers in secondary schools. Indicates that the majority of use was by computer classes; more staff development is needed for teachers of non-computer classes; and there is insufficient hardware and software available for non-computer classes. (TW)

This report consists primarily of employer views on hiring practices and training needs in 17 occupations in five occupational areas (office work, distribution, service, communications, and crafts). Described first are the activities of the Labor Market Information Network that resulted in the compilation of data presented in the report. The…