Reports results of 1983 survey of 25 public libraries and 1981 survey of 11 public libraries, both of which focused on facets of online information services--user fees, databases, documentation, equipment, miscellaneous services, and subject areas searched. The 1983 questionnaire and seven sources are appended. (EJS)

Presents the results of a survey of all state library agencies and the library agency of the Virgin Islands concerning their efforts to support local public library literacy programs and their means of support. (Author/JD)

Presents the Public Library Association's planning model for strategic planning in public libraries. The development of the model is explained, the basic steps of the planning process are described, and improvements to the model are suggested. (CLB)

Describes the background, goals, methods, and results of a needs assessment study at the New York Public Library. This structured, phased self-examination was designed to form a consensus about the institution's long term needs and priorities. (CLB)

Describes a pilot project by a regional library system in central New York State to implement systematic planning activities in rural public libraries serving populations under 5,000. Motivations for the adoption of innovation and key elements in the decision making process during implementation are examined. (CLB)