Analyzes interfaces supporting spoken, pen-based, and multimodal input for their effectiveness in interacting with interactive map systems. Results identified performance difficulties with speech-only map interactions that declined substantially when people could interact multimodally. Analyses also indicated that map displays can be structured to…

Analyzes requirements for text-based online conferencing through the use of a minimal prototype. Topics discussed include prototyping with a minimal system; text-based communication; the system as a message passer versus the system as a shared data structure; and three exercises that showed how users worked with the prototype. (Contains 61…

The design of five experiments comparing usability evaluation methods (UEMs) is examined. Each has had an important influence on human-computer interaction (HCI); however, problems with experimental design raised questions as to the efficacy of various UEMs. To obtain desired outcomes of the experimental method addressing HCI issues, close…

This study of 40 undergraduates examined whether aiding as cognitive support (i.e., offering computer users knowledge they are missing) can supplement lack of knowledge and capacity under tasks with high mental loading, such as dealing with irregularities in process control. Users of a railway traffic control simulator dealt better and faster with…