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Elbeck, Matthew; Song, Minjung – Journal of Asynchronous Learning Networks, 2011
Student e-mails without the student's name, message, file attachment, and other identifying information may impede a timely and thorough instructor response. To help resolve this issue, we apply template and reminder interventions to improve student e-mail format defined as the degree of agreement between a student's e-mail format and an…
Descriptors: Electronic Mail, Computer Mediated Communication, Teacher Student Relationship, Intervention